Having had the chance to talk with many Chapter
Leaders over the last fifteen years, I have found that there are many
common threads that run between the most successful Chapters. Perhaps the
two most common traits shared by the Chapters in which I would deem the
most successful, are their ability to recognize and recruit dynamic (read
untiring) leaders and they have a real sense of direction. These Chapters
make it a point to analyze their current situations; they make plans and
set goals for their future.
All Chapters are different. Some are strictly social, some are strictly
for airplane builders, but most are a combination of these. In fact, most
exhibit the same exact demographic characteristics of the EAA as a whole.
The Chapters that are the most successful in their endeavors are those
that recognize themselves for what they are, determine what they want to
be and plan for their futures. Most highly successful Chapters constantly
analyze what they're doing and how well they're doing it. Constant
self-evaluation, communication and improvement will reap huge benefits to
your Chapter as well.
The following materials have been put together for your use in planning
for your Chapters success. Please be aware that many business schools
offer entire graduate programs in Strategic Planning. Many books have been
written on this subject and there are literally thousands of consultants
that specialize in this field. What is presented for you is simply, the
most basic, first-grade level outline to get you started. To put it in EAA
terms, think of this as the directions on how to open the box of your new
fast-build kit. We're scratching the surface here.
The first thing you and your fellow Chapter leaders need to do is
determine your purpose. What's your mission? Take a look at what you are
doing currently and write down what you think your mission is.... Today.
What purpose do you serve as an EAA Chapter? As an aviation organization?
As a community group? Ask yourselves, are we self-serving? Do we make a
positive contribution to aviation? Do we contribute something worthwhile
to our community? Who do we serve? You get the idea. Don't bother with the
future yet , that comes later. After this discussion, you should put to
paper, your Mission Statement. Please don't worry about the words.
Remember that you're trying to capture the idea. Oftentimes we get hung up
on the eloquence of the mission statement and the ideas get lost. The
Mission Statement should be an accurate description of your purpose, clear
and concise, period.
Your next task is to take a look at where you would like the Chapter to
be sometime in the future. Pick some time frames. Next year, five years,
ten years, etc. Your Chapter leaders need to determine your collective
vision for the future of your Chapter. Think of it as "point B". Write a
description of your Chapter five years from now. This will be your Vision
Statement. Make sure you have a consensus on this.
Now you're ready to analyze your current situation. In business school,
this is called your "Situation Analysis". See how easy this is? The
easiest way to accomplish this is to do a SWOT Analysis. Analyzing your
SWOT...Strengths, Weaknesses, Opportunities and Threats will help you
determine what your goals will be and how you will implement them. This
will take some time but don't skip this step.
Get an easel pad, divide it into quarters and label it as follows:
List under "Strengths", those things that are within your Chapter's
control that currently make you successful. At Chapter 579, we would have
to list, Good Leadership, Chapter Facility, Good relationship with the
tenants, FBO's and management of the airport, among other things.
Under "Weaknesses", list all those things that are also within your
Chapter's control, that hinders your advancement. Examples of this would
be "Lack of Chapter facility", Old, tired leadership, lack of vision, poor
public relations work, etc. These are all thing that your Chapter has
control of, and can change or minimize.
"Opportunities" are all those things, in which you have no direct
control but also can be used to your chapter's advantage. A "large base of
EAA'ers and/or pilots in the area" may be an opportunity for you. The
public's fascination with flight is generally considered an opportunity.
"Threats" are those things outside of your control that have the
potential to adversely affect your Chapter and your activities. Rezoning
your airport property to high-density, low-income housing would be
considered a threat to your Chapter and your activities. The public's
perception of aviation as a "rich man's hobby", may threaten your ability
to prosper as a group.
Once you have exhausted all the available SWOT items that apply to your
Chapter, the fun begins. Now, take another look at your Mission Statement,
your Vision Statement and your SWOT analysis worksheet. It's time to set
your goals.
Taking into account all the above statements and worksheets, list out
the goals your Chapter leaders feel would get you to your vision. Remember
that you are to maximize your strengths and opportunities, while
minimizing or eliminating the weaknesses and threats. It's important that
you set attainable goals. Curing world hunger and putting an airplane in
every garage are noble goals, but you're not going to get either of them
done. You will probably come up with many major goals and even more minor
goals. Make sure that the goals you set will get you on the road to
attaining your vision. Examples may be, building a Chapter Hangar or
increasing your membership. Both are very attainable and may indeed be
instrumental in achieving your vision. Concentrate on no more than five
major goals and a couple of minor quick-hits for now. As you attain your
goals, you will develop new ones to take their place. This is an ongoing
process.
Now that you have established your Chapter goals, you will need to work
on implementation. Set timetables and determine who will be responsible
for implementing the action to achieve each of the goals. This is simply
known as the "Action Plan". If your goal is to be a better, more visible
presence on the local airport, you may start this by implementing monthly
Young Eagle Flight Rallies. Put a person or committee together to get this
done. Another way to achieve this goal may be to host an annual open-house
or hangar dance. If you choose a goal of increasing your Chapter
membership, a membership chairman may be responsible to implement an
incentive program. Nearly every goal you set will be easier to attain with
good, positive, public relations work. Find a person within your Chapter
who can write a decent press release and get the word out. You'll be
amazed at what this can do for your Chapter.
Planning, setting goals and implementing activities to achieve these
goals is an ongoing process. A process your Chapter leaders and members
should be working on continually. Self-evaluation, as a group, is an
important ingredient to your success. It's not an easy process and it will
take some time and dedication to do it right. There are several books on
the subject of Strategic Planning to guide you further and CompuServe has
a business SIG (Special Interest Group) that may offer some additional
insights, (type Go Management).
This is an important process, not only to your Chapter, but also to
aviation in your area and to EAA as a whole. Good Luck.
Alan Shackleton is currently the Secretary of the EAA, President of
Chapter 579 in Aurora, IL, Chairman of the EAA Chapter Advisory Council
and is a member of the EAA Strategic Planning Committee.